osition: MDM Support Engineer

Location: Bengaluru

No. of Vacancies: 15

CTC: 20 to 25K per month

About the Role

You will be responsible for supporting and maintaining our Mobile Device Management infrastructure across a diverse range of endpoints. Mobile devices and associated ecosystem tools.

Responsibilities

Assist in the deployment, configuration, and maintenance of the chosen MDM platform(s).
Provide first-level support to end-users and address device-related issues.
Create and deploy software packages, configuration profiles, and device policies.
Monitor and maintain an inventory of managed devices.
Collaborate with senior administrators on troubleshooting and resolving technical issues.
Document operational procedures and contribute to internal knowledge base.
Stay current with industry trends and best practices in MDM and endpoint management.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or related field (preferred).
Familiarity with enterprise MDM solutions (e.g., Microsoft Intune, VMware Workspace ONE, SOTI, MobileIron).
Relevant certifications (e.g., Microsoft Certified: Endpoint Administrator, VMware Workspace ONE Certified Associate) a plus.
Strong analytical and problem-solving capabilities.
Excellent written and verbal communication.
Self-motivated, detail-oriented, and able to work collaboratively in a team.

Brilyant

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